Your Rights

  The Provice of Ontario has established laws and regulations that govern how individuals are to receive treatement and support in their homes and communities.

As a participant, a family memeber or substitute decision maker, you have the right to  expect that every BICR employee will respect and promote your rights.

These include: 

  1. Courtesy, Respect and Freedom from Abuse
  2. Dignity, Privacy and Autonomy
  3. Recognition of Individuality and Preferences
  4. Freedom from Discrimination
  5. Cultural Safety
  6. Clear and Accessible Information about Services
  7. Participation in Identifying Needs and Goals
  8. Ability to Designate Additional Support 
  9. Assistance in Co-ordinating Services
  10. Giving or Refusing Consent for Services
  11. Raising Concerns or Recommending Changes to Services
  12. Being Informed about Policies and Procedures, and How to Bring Any Concerns Forward 

Download our Booklet

Know Your Rights

 

Use this booklet to:

  • Understand your rights and responsibilities
  • Be sure that your rights are respected
  • Know what to do if you think that your rights are not being respected